Performance Management: sub-processes

Forcea’s Performance Management services can be principally divided into 4 sub-processes:

• Study, analysis and definition of Performance Management strategy
  Forcea defines the Performance Management project strategy with the client, specifying the actions to be taken in order to achieve a specific goal and determining the objectives, needs, scope, intended results, measurement and key performance indicators (KPIs), available and required resources (in terms of budget and workforce), along with the major phases. To do this, it first of all performs an audit of existing Performance Management projects and a study of the client’s requirements. On this basis, Forcea determines the ideal situation and the final result towards which it is necessary to work (“as is / to be” analysis).
  
  
• Implementation of Performance Management
  Forcea implements Performance Management solutions, integrating Scorecarding, planning, Reporting, analysis and key performance indicators (KPI) monitoring functionalities throughout the various levels of the client’s organisation.
  
  
• Project management and consultancy
  Forcea provides consultancy and project management services in the context of the launch and implementation of Performance Management projects, assesses the environments in place and guides the client in the selection of suitable Performance Management solutions.
  
  
• Performance Management training and support
  The transfer of knowledge and training is an important step in any Performance Management project. Forcea also provides its clients with assistance, maintenance and guidance services during implementation and in the event of new developments.